The 2021 Subaru Love Promise Customer and Community Commitment Award

The 2021 Subaru Love Promise Customer and Community Commitment Award

We've been nationally recognized for our dedication to our customers, our community, and the Subaru Love Promise.

We're honored to receive the 2021 Subaru Love Promise Customer and Community Commitment Award. This award nationally recognizes elite Subaru retailers who provide an exceptional customer experience at every interaction with Subaru. These retailers have also demonstrated an outstanding commitment to supporting passions and causes in their local communities in important areas such as the environment, community, health, education, and pets.

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What is the Subaru Love Promise?

Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.

How is Carter Subaru Shoreline dedicated locally to the Love Promise?

Carter Subaru is proud to support and sponsor many of our great local organizations and non-profits. From the environment and music to education and athletics, everyone at Carter Subaru is committed to investing in our future... and our children's future.

Pasado's Safe Haven, Woodland Park Zoo

Mountains to Sound Greenway, Brown Bear Car Wash, The Mountaineers, Evergreen Mountain Bike Alliance, Washington Trails Association

Shorewood High School, Ballard High School, Shoreline Community College, Edmonds Community College, Outdoors For All

Treehouse, Seattle Storm, Zoo Tunes, GSBA, King County Search and Rescue

Food Lifeline, Puget Sound Kidney Foundation, Leukemia & Lymphoma Society, Cancer Institute at Virginia Mason, The Angel Band Project

Did Carter Subaru Shoreline go above and beyond, provide exceptional service, or support causes that are important to you? We'd love to hear about it.

Love Promise Stories from Carter Subaru Shoreline

Subaru and Carter Subaru Shoreline believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here

Supporting diversity, equality through eduction - Amy B

GSBA is Washington State’s LGBTQ+ and allied chamber of commerce and is the largest of its kind in North America with over 1,300 members. It is the only chamber with a mission of advancing diversity, equity and inclusion in the workplace and in the community. Since 2010, Carter Subaru has supported GSBA as a premier partner, contributing substantially to the growth of GSBA and its philanthropic arm, the GSBA Scholarship & Education Fund. This fund awards scholarships to LGBTQ+ and allied students from Washington State who exhibit leadership potential, demonstrate strong academic abilities, and are actively involved in school and community organizations. In 2020, when students needed help more than ever, Carter Subaru stepped up with $30,000 in support of the GSBA Guarantee. This program is a commitment to the ongoing funding of our undergraduate scholars. Every scholar who meets certain criteria is eligible for up to four years of undergraduate financial support. This commitment to our scholars’ success and eventual graduation enables these future leaders to thrive. GSBA ultimately awarded the Carter Subaru Scholarship to a University of Washington student studying Business Administration with concentrations in Finance and Supply Chain Management. This young woman intends to be a positive role model for future LGBTQ+ people and women of color in business and finance. “Without the support of businesses like Carter Subaru, it would not be possible for GSBA to continue investing in the education of a diverse group of LGBTQ+ and allied students who have the capacity and vision to be the next generation of leaders.” Taylor Briggs, Scholarship Program Manager

The GSBA
Supporting diversity, equality through eduction

Helping solve poverty & racism w Solid Ground - Mechell S

Carter Subaru partnered with Solid Ground to help raise over $218,000 with their Golden Hour Event. Solid Ground, a local non profit in Seattle, has been on a mission to solve poverty by undoing racism and other barriers of oppression for 45 years. Carter Subaru has been a supporter to Solid Ground with event sponsorship, a much needed vehicle, and supplies donations. Carter Subaru is able to aid Solid Ground with their community outreach programs. Carter Subaru's vehicle provides much needed assistance for their Community Food Education (CFE) Programs. Their funding and supplies donations have helped greatly with the Domestic Violence Housing Program. Carter Subaru's commitment during such a volatile year, has helped Solid Ground continue their service in the much needed Seattle community.

Solid Ground
Helping solve poverty & racism w Solid Ground

A Powerful Impact on Foster Care - Kristina R

One of the things Treehouse Education Specialists learn working with high school students experiencing foster care is the importance of showing up for our youth. That means being there every week at the same time—despite any obstacle—and being a stable force in a tumultuous world. Since 2005, Carter Subaru has been a beacon of stability for the Treehouse community. “Rain or shine, Carter Subaru has partnered with Treehouse through Share The Love and raised money to support youth in care across Washington state. It’s about more than the dollars raised though,” said Dr. Lisa Chin, Treehouse CEO. “Every Carter employee is an ambassador for Treehouse. That’s a powerful connection and makes a very real difference for our mission.” Each year, a Treehouse representative is invited to the dealership to talk with the Carter team about how Treehouse partners with youth experiencing foster care, so they have a childhood and a future. That conversation always starts as just a presentation. Every single time, it evolves into Carter employees volunteering with Treehouse and ongoing discussions about why having new clothing, holiday gifts and toys lead to confidence in a social setting. It evolves into learning more about how education supports, tutoring and the stability provided by Treehouse can remove barriers to success as youth experiencing foster care explore their futures. Each step of the way, Carter Subaru is always there and has evolved into a foundational component of the Treehouse community, almost $500,000 since 2005. In our 15 years of partnership, thousands of youth experiencing foster care have found the determination and perseverance to graduate from high school, and hundreds of thousands of materials resources have been distributed to youth statewide. None of this would happen without organizations that take the time to invest in the community. Carter Subaru’s impact on youth in foster care is clear and powerful. Together we are constructing a future where all youth have the opportunity to graduate from high school and launch successfully into independence.

Treehouse for Kids
A Powerful Impact on Foster Care

Saving Lives with Search and Rescue - Jennifer B

On a cold, rainy day in October 2015, deep in the wilderness of the Cascade Mountains, we met two outdoor enthusiasts and learned they were from Carter Subaru. That chance encounter has developed into a meaningful partnership in the years that followed. Since 2016 Carter Subaru has donated over $135,000 to the King County Search and Rescue Association supporting the selfless volunteers who strive year-round to bring loved ones’ home to their families. After many years of lean funding, our finances barely met the needs of basic search and rescue operations. The donations from Carter Subaru have allowed investment in much needed equipment and resources. For example, after acquiring several drones, we’re able to rapidly search dangerous areas such as steep cliffs and along fast-moving streams while also reducing risk to rescuers. We’ve made critical upgrades in technology to better track volunteers’ training and identify where to focus time and efforts in maintaining critical skills. Improved data helps us better understand where and why accidents and rescues happen, so we can target our education and awareness campaigns in the hopes that less people will need our assistance. Carter Subaru’s financial support has been key in enabling King County Search and Rescue to keep pace serving our community as demands for our services have grown from 173 callouts in 2017 to 223 in 2020. Instead of many fundraising events, volunteers can devote their time to training, responding, and educating the public on safely enjoying the outdoors. Carter Subaru’s generous support for the King County Search and Rescue Association, along with the passion and drive of our volunteers, has undeniably saved lives and will continue to for years to come.

King County Search and Rescue

A beacon of stability for youth in foster care - Spencer S

One of the things Treehouse Education Specialists learn working with high school students experiencing foster care is the importance of showing up for our youth. That means being there every week at the same time—despite any obstacle—and being a stable force in a tumultuous world. Since 2005, Carter Subaru has been a beacon of stability for the Treehouse community. “Rain or shine, Carter Subaru has partnered with Treehouse through Share The Love and raised money to support youth in care across Washington state. It’s about more than the dollars raised though,” said Dr. Lisa Chin, Treehouse CEO. “Every Carter employee is an ambassador for Treehouse. That’s a powerful connection and makes a very real difference for our mission.” Each year, a Treehouse representative is invited to the dealership to talk with the Carter team about how Treehouse partners with youth experiencing foster care, so they have a childhood and a future. That conversation always starts as just a presentation. Every single time, it evolves into Carter employees volunteering with Treehouse and ongoing discussions about why having new clothing, holiday gifts and toys lead to confidence in a social setting. It evolves into learning more about how education supports, tutoring and the stability provided by Treehouse can remove barriers to success as youth experiencing foster care explore their futures. Each step of the way, Carter Subaru is always there and has evolved into a foundational component of the Treehouse community, almost $500,000 since 2005. In our 15 years of partnership, thousands of youth experiencing foster care have found the determination and perseverance to graduate from high school, and hundreds of thousands of materials resources have been distributed to youth statewide. None of this would happen without organizations that take the time to invest in the community. Carter Subaru’s impact on youth in foster care is clear and powerful. Together we are constructing a future where all youth have the opportunity to graduate from high school and launch successfully into independence.

Treehouse for Kids
A beacon of stability for youth in foster care

Saving Lives after a Chance Encounter - Jennifer B

On a cold, rainy day in October 2015, deep in the wilderness of the Cascade Mountains, we met two outdoor enthusiasts and learned they were from Carter Subaru. That chance encounter has developed into a meaningful partnership in the years that followed. Since 2016 Carter Subaru has donated over $135,000 to the King County Search and Rescue Association supporting the selfless volunteers who strive year-round to bring loved ones’ home to their families. After many years of lean funding, our finances barely met the needs of basic search and rescue operations. The donations from Carter Subaru have allowed investment in much needed equipment and resources. For example, after acquiring several drones, we’re able to rapidly search dangerous areas such as steep cliffs and along fast-moving streams while also reducing risk to rescuers. We’ve made critical upgrades in technology to better track volunteers’ training and identify where to focus time and efforts in maintaining critical skills. Improved data helps us better understand where and why accidents and rescues happen, so we can target our education and awareness campaigns in the hopes that less people will need our assistance. Carter Subaru’s financial support has been key in enabling King County Search and Rescue to keep pace serving our community as demands for our services have grown from 173 callouts in 2017 to 223 in 2020. Instead of many fundraising events, volunteers can devote their time to training, responding, and educating the public on safely enjoying the outdoors. Carter Subaru’s generous support for the King County Search and Rescue Association, along with the passion and drive of our volunteers, has undeniably saved lives and will continue to for years to come.

King County Search and Rescue
Saving Lives after a Chance Encounter

Sharing the Love with Foster Care, Rain or Shine - Spencer S

One of the things Treehouse Education Specialists learn working with high school students experiencing foster care is the importance of showing up for our youth. That means being there every week at the same time—despite any obstacle—and being a stable force in a tumultuous world. Since 2005, Carter Subaru has been a beacon of stability for the Treehouse community. “Rain or shine, Carter Subaru has partnered with Treehouse through Share The Love and raised money to support youth in care across Washington state. It’s about more than the dollars raised though,” said Dr. Lisa Chin, Treehouse CEO. “Every Carter employee is an ambassador for Treehouse. That’s a powerful connection and makes a very real difference for our mission.” Each year, a Treehouse representative is invited to the dealership to talk with the Carter team about how Treehouse partners with youth experiencing foster care, so they have a childhood and a future. That conversation always starts as just a presentation. Every single time, it evolves into Carter employees volunteering with Treehouse and ongoing discussions about why having new clothing, holiday gifts and toys lead to confidence in a social setting. It evolves into learning more about how education supports, tutoring and the stability provided by Treehouse can remove barriers to success as youth experiencing foster care explore their futures. Each step of the way, Carter Subaru is always there and has evolved into a foundational component of the Treehouse community, almost $500,000 since 2005. In our 15 years of partnership, thousands of youth experiencing foster care have found the determination and perseverance to graduate from high school, and hundreds of thousands of materials resources have been distributed to youth statewide. None of this would happen without organizations that take the time to invest in the community. Carter Subaru’s impact on youth in foster care is clear and powerful. Together we are constructing a future where all youth have the opportunity to graduate from high school and launch successfully into independence.

Treehouse
Sharing the Love with Foster Care, Rain or Shine

Helping Animals in Need - Mechell S

Carter Subaru has been a proud supporter of Pasado's Safe Haven for many years. Even in the middle of the pandemic, they stepped up to help provide funding for a much needed mobile spay and neuter station as well as assist in their dog adoption event. Carter Subaru was able to activate their media partners and call on customers to help provide donations and adopt dogs in need of homes. Pasado's Safe Haven is a non profit organization that investigates animal cruelty crimes, provides sanctuary and rehabilitation to animals, and advocate for better laws to protect animals and work to educate the public about how they can help end animal suffering. They have been able to help thousands of animals every year and spread a message of compassion to countless people. Thank you to everyone at Carter Subaru for continuing to partnering with Pasado’s Safe Haven and helping to make a big difference in the lives of the most vulnerable animals.

Pasado's Safe Haven
Helping Animals in Need

Driving to Better Nutrition in Our Community - Gary R

What does a car have to do with food security? Solid Ground, a local nonprofit in Seattle, has been on a mission to solve poverty by undoing racism and other barriers of oppression for 45 years For Solid Ground’s Community Food Education (CFE) department, reliable transportation is a necessity! Take CFE’s pop-up kitchen, for instance. They travel to sites where we host cooking and nutrition classes for adults and families living on low incomes. In order to do this important work, they have to have a reliable vehicle. “Knowing that Carter Subaru proudly supports and sponsors a wide variety of non-profit partners in our community, we reached out to their leadership team with a request for assistance. And they responded quickly with a solution!” said Gary Rubin, Giving Manager for Solid Ground. “Thanks to the generosity of Carter Subaru, CFE can safely continue to bring their workshops into local communities, building increased food security at every stop along the way! “

Solid-Ground
Driving to Better Nutrition in Our Community

Carter Subaru loves to help Solid Ground! - Mechell S

Solid Ground, a local nonprofit in Seattle, has been on a mission to solve poverty by undoing racism and other barriers of oppression for 45 years. They were in need of a vehicle and partner to help support their mission. That's when Carter Subaru stepped in. Not only did Carter Subaru supply a vehicle to that will help their community outreach programs, but also supplied much needed blankets for their domestic violence housing program. This partnership that announced with the Solid Ground community didn't go unnoticed by loyal Subaru drivers. As quoted by a loyal Subaru family: My wife Pam and I have been Carter Subaru clients for quite some time, approaching 20 years in Pam’s case. We have always appreciated the professional approach and helpfulness of the Carter Subaru team, particularly the Service gang at Shoreline. But it is one of your community support activities that prompts this note: Pam and I were delighted to see in a recent newsletter from Solid Ground that you had supported the important work of that non-profit by donating a new Subaru! I know that you would have received grateful thanks from the Solid Ground team themselves, but often-times you might wonder whether anyone else even notices a generous contribution like that. Well, we noticed, and we’ve also mentioned it to various friends around Seattle. Your support of Solid Ground (and I guess other community organizations) really makes us even more appreciative of Carter Subaru than we were already. It’s really good to know that you see your role as embracing thoughtful and practical citizenship, rather than being just a commercial enterprise. So Bravo!!, thanks, and long may you prosper...Ian Page and Pam Kaser

Solid Ground
Carter Subaru loves to help Solid Ground!